How can I claim refund
How can I claim refund for my purchase Our motto is to provide the element service. If your purchase is unsatisfied and meets the condition of our refund policy, we are happy to give you refund. Just...
View ArticleI purchased an Item, but files are not there to download
I purchased an Item, but files are not there to download It takes a couple of minutes to verify purchase. Within five to ten minutes, you can download your purchased item file. The post I purchased an...
View ArticleWhat to do when your theme conflicts with our plugins?
What to do when your theme conflicts with our plugins? We have to spend about 200+ hours to develop a plugin for the community. We are still working to improve them for you and developers in...
View ArticleWhat payment methods are accepted?
What payment methods are accepted? We are using 2Checkout for accepting payment. It allows to pay from PayPal, Visa, MasterCard, American Express, Discover, American Express, Diners, JCB, PIN debit...
View ArticleIs It permissible to use the plugin when my licence expires?
Is It permissible to use the plugin when my licence expires? Yes, It’s permissible to use our plugin even after your license expires. According to our license policy, you will no longer receive latest...
View ArticleIs It permissible to use my licence in a testing/development site?
Is It permissible to use my licence in a testing/development site? Yes, it’s permissible to use your license to your testing/development site. Our system don’t look for testing/development environment...
View ArticleWhy do I purchase a subscription plan?
Why do I purchase a subscription plan? WooCommerce is evolving daily. On the other hand, we need to keep our plugin compatible with latest WooCommerce. Otherwise, your site will break. So, the...
View ArticleHow can I enter the Company name and VAT in the Billing informations?
Just reach us over chat or ticket within your company and vat details. We’ll regenerate your invoice with your given information. The post How can I enter the Company name and VAT in the Billing...
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